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The following terms and conditions are a part of the confirmation of work to be performed by Timber Ridge Tree Care a division of Servcore Group LLC, and with the information on the front, constitute the entire agreement.
INHERENT HAZARDS AND RISKS
Trees inherently pose a certain degree of hazard and risk from breakage, failure, or other causes and conditions. Recommendations that are made by Servcore Group LLC are intended to minimize or reduce hazardous conditions that may be associated with trees. However, there is and there can be no guarantee or certainty that efforts to correct unsafe conditions will prevent breakage or failure of a tree. Our recommendations should reduce the risk of tree failure, but they cannot eliminate such risk, especially in the event of a storm or any other act of God. Some hazardous conditions in landscapes are apparent, while others require detailed inspection and evaluation. While a detailed inspection and evaluation should and normally does result in the detection of potentially hazardous conditions, there can be no guarantee or certainty that all hazardous conditions will be detected.
PERFORMANCE BY SERVCORE GROUP LLC
Work crews will arrive at the job site unannounced unless otherwise noted herein. Servcore Group LLC shall attempt to meet all performance dates, but shall not be liable for damages due to delays for inclement weather or other causes beyond its control. The customer shall not be relieved of his responsibility because of delays. Servcore Group LLC reserves the right to terminate this agreement at any time without cause.
All work will be performed in a professional manner by experienced personnel outfitted with the appropriate tools and equipment to complete the job properly. Unless otherwise indicated herein, Servcore Group LLC will remove wood, brush, and debris incidental to the work.
Servcore Group LLC is insured for liability resulting from injury to persons or property, and all its employees are covered by Workers Compensation Insurance.
The customer warrants that all trees, plant material, and property upon which work is to be performed are either owned by them, or that permission for the work has been obtained from the owner. Servcore Group LLC is to be held harmless from all claims for damages resulting from the customer's failure to obtain such permission.
TERMS OF PAYMENT
All accounts are net payable upon receipt of invoice. A service charge of 1 ½% per month, which is an annual percentage rate of 18%, will be added to accounts thirty days after invoice date. If outside assistance is used to collect the account, the customer is responsible for all costs associated with the collection including, but not limited to, actual attorney fees and court costs. Deposits and down payments are non-refundable. You understand and agree that any portion of the invoice not covered by insurance is your responsibility to pay in a timely manner. Customer consents to be contacted by email, voice, or SMS/MMS for business or payment purposes. Returned checks will be subject to a $30 fee.
DIRECT PAY AUTHORIZATION
You authorize Servcore Group LLC to be paid directly from your insurance company for services rendered.
Customer shall obtain and pay for all required permits.
PROPERTY LINES & RESTRICTIONS
Customer shall indicate to Servcore Group LLC the corners of the property and shall assume all responsibility for accuracy of markers. Customer shall give a copy to Timber Ridge Tree Care of any restrictions, easements, or rights of way prior to commencement.
CONCEALED UTILITY LINES & IRRIGATION SYSTEMS
Customer represents that he has no knowledge of any concealed utility lines other than those, if any, set forth on the face page of this Agreement as a special remark. Servcore Group LLC shall not be held responsible for concealed irrigation and sprinkler systems.
ACCESS TO WORK
Customer shall provide free access to work areas for Servcore Group LLC, employees, and vehicles. The customer agrees to keep driveways clear and available for movement and parking of required trucks and equipment during normal work hours. Timber Ridge Tree Care shall not be held responsible for damage to driveways and/or sidewalks due to excessive weight of equipment. Servcore Group LLC employees shall not be expected to keep gates closed to animals or children.
Customer agrees to pay Servcore Group LLC on a time and materials basis for any additional work required to complete the job occasioned by concrete, or other foreign matter, or stinging insect nests in the tree or trees or branches, rock, pipe, or electrical encountered in excavations and not described on the face of this Agreement, or any other condition not apparent in estimating the work specified.
Servcore Group LLC will be responsible for the proper application of any spray formulation that is commonly used in the business to control a specified problem involving trees, shrubs, or plants; but will not be responsible for any unforeseen or abnormal reaction resulting from the use of such spray. The parties agree that in no instance may Customer seek damages in excess of the contract price.
Stumps will be cut to within approximately twelve (12) inches of ground level unless specified to the contrary on the face page of this Agreement. Stump removal is not included in the Agreement unless specifically provided for on the face page hereof. Stumps will be ground eight to twelve (8-12) inches below surface level. Debris may be hauled away at an additional expense.
All work may be postponed due to catastrophic exigencies beyond Servcore Group LLC's control.