Frequently Asked Questions
FAQs
Sure! If you look at the estimate and decide to only do a portion of the work, just let us know. Please be specific when telling us what you do or don’t want done. In some cases, estimates may be a package deal and only doing part of it may affect the price, but usually this is clearly called out in the estimate. Please check with your Arborist if you’re unsure.
If anything is a case-by-case question, it’s that. What is or isn’t covered by insurance is dictated by your specific insurance policy and the agreement you have with the carrier. Generally (and we’re neither an insurance company nor a law firm), insurance will cover at least some portion of a tree or branch falling and damaging a structure such as a house, garage, fence, or deck. In our experience, they usually don’t cover run-of-the-mill pruning or removals. You should absolutely ask your insurance provider since they have the final say.
No, we do not pay for timber. Any residual from a tree we remove or trim is turned into either firewood or mulch; we don’t resell them to sawmills. We know there are some places out in the world that pay for timber, but we’re not one of them. If you're having work done and want to keep whatever we trim or take down, just let us know.
Sometimes yes, sometimes no. For some very simple work it might be possible but often pictures don’t tell the full story. A picture wouldn't necessarily let us see where power lines are, how we'd navigate equipment to the work area, or things of that nature. If there are pictures you want the Arborist to see, feel free to text or email them. If you’re not sure who your Arborist is please contact the main office at 616-785-9964.
The cost of tree work can vary widely depending on various factors, such as the size of the tree, its location, and the complexity of the removal process. Generally, smaller trees or those located in open spaces are easier to remove and therefore less expensive. Larger trees, those in poor health, or those located in difficult-to-access areas may require specialized equipment or techniques, which can increase the cost. Additionally, factors such as the presence of nearby structures or obstacles can impact the cost of tree work. All estimates are done on-site, so that we can accurately account for all those factors.
Both estimates and jobs are scheduled by the Arborists. Your Arborist and their contact information should be listed on your estimate. If it is not, or if you don’t see it, please contact the office at sales@careformytree.com (including your estimate number or the service address) and we’ll point you in the right direction.
When we haul debris from a job site we take it back to our mulch yard and process them into the mulches that we sell. If you’d like to see them, please visit https://www.timberridgewoodproducts.com to see what’s available. If you’re having work done by us and you’d like to keep the chips or wood from your job, just let us know.
We require trees you’re going to have removed to be marked UNLESS a) you’re going to be there for the estimate or b) the tree is obvious. If it’s the only tree in the backyard or the only one next to the deck, then we do not need it marked. If there’s any question about which tree it might be, please either mark it or plan to be there for the estimate.
Unless specifically listed in the line items of your estimate, stump grinding is NOT included in a removal. Please read your estimate carefully when you receive it. Additional services such as clean-up will affect the price. Stump grinding is usually done a few days after the removal is completed, and pricing is subject to change. Please contact us for current pricing.
If there’s a tree that’s hard to find or you want to make sure the Arborist sees something specific then we recommend you be present for the estimate. If you’re having a tree removed and it’s not the only tree in the area we DO require that the tree be marked OR that you be present for the estimate.